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This page (together with the documents referred to on it) tells you the conditions of use on which you may make use of this website.
By using the Website, you indicate that you accept these Conditions of use and that you agree to abide by them. If you do not agree to these Conditions of use, please refrain from using the Website.
Accessing the Website
Access to the Website is permitted on a temporary basis, and We reserve the right to withdraw or amend the services We provide on the Website without notice (see below). We will not be liable if for any reason the Website is unavailable at any time or for any period. From time to time, We may restrict access to some parts or all of the Website.
When using the Website, you must comply with the provisions of Our acceptable use policy. You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these Conditions of use, and that they comply with them.
Club and VIP Subscriptions
By signing up to become a VIP Member (and DogFriendly Magazine subscriber) you are agreeing to pay for a year’s worth of membership and six issues @ £19.95 which includes your free issue. Your subscription membership will automatically renew a year later and in subsequent years @ £23.94. By signing up to become a Club Member you are agreeing to pay for a year's worth of membership @ £9.95. Your club membership will automatically renew a year later and in subsequent years @ £9.95.
If you are unhappy with your membership in anyway please contact us within a month of signing up and we will refund your original subscription payment. If you decide not to continue after two or more months of membership, please contact us and we will discuss an appropriate refund based on the number of months membership that have been completed.
A token relating to the card details you gave for your original subscription payment will be held on our database securely. For your personal security we do not hold your actual card number. Annual renewals will be processed after receipt of your sixth magazine.
Payment for Goods and related delivery charges must always be made in advance and you will be prompted to pay during the order process. We accept the following methods of payment on Our Site via Sagepay payment processing.
All deliveries are made within 3 to 5 days of receiving your order and sent via Royal Mail second Class. Due to current circumstances there may be a delay in delivery of orders up to 10 working days. Please note that during busy periods or national holidays there may be a slight delay to these timings. If you do have any issues with delivery please do contact us via our contact us page here
If you've changed your mind and would like to return or exchange an unused item you can do so by contacting us within 14 days of receiving your item at [email protected] Except in the case where your purchase relates to one of the products below*. We will provide you with the details to return your purchase for a full refund or exchange.
To return your item you need to make sure that it is:
- In its original packaging (with the tags)
- In a resaleable condition
Refunds will be processed by the original payment method on receipt of the unused returned item. If you paid on card, it can take up to 7 days to appear back in your account, with PayPal refunds taking up to 30 days.
Please contact us before sending goods back to us at [email protected], so we are aware they are being returned and provide suitable instructions.
Microfibre Drying Coats and Bags by Henry Wag – these items cannot be returned/refunded as unfortunately trying them for size means they will become of a used condition and cannot be resold as new.
If your item is faulty, please contact us at [email protected] to see if we can help with the issue before looking to return/replace the item.
Reliance on information posted
All material posted on the Website is intended for information purposes only and does not represent professional advice on which reliance should be placed.. No user should act or refrain from acting on the information contained in the Website without first verifying the information and as necessary obtaining legal and/or other professional advice.
We make no representations or warranties whatsoever as to the completeness and accuracy of the information contained on the Website. To the extent permitted by law, We expressly excludes all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
We expressly disclaim all liability and responsibility for any direct, indirect or consequential loss or damage incurred by any user arising from any reliance placed on materials posted on the Website by any visitor to the Website and by anyone who may be informed of any of their contents, or from the use or inability to use the Website, whether directly or indirectly, resulting from inaccuracies, defects, errors, whether typographical or otherwise, omissions, out of date information or otherwise.
Direct, indirect or consequential loss and damage shall include but not be limited to loss of profits or contracts, loss of income or revenue, loss of business, loss of goodwill, and wasted expenditure or management time.
Nothing in these Conditions of use shall exclude Our liability for death or personal injury resulting from its negligence, nor its liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.
Changes to the Website
We aim to update the Website regularly, and may change the content at any time. If the need arises, We may suspend access to the Website, or close it indefinitely.
Viruses, hacking and other offences
The user agrees that material downloaded or otherwise accessed through the use of the Website is obtained entirely at the user's own risk and that the user will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data.
You must not misuse the Website by knowingly introducing any spyware, computer viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website.
Linking to the Website
We encourage website owners to link to any information on Our sites, provided you do so in a way that is fair and legal and does not damage Our reputations or take advantage of them, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on Our part where none exists. You must not establish a link from any website that is not owned by you. The Website must not be framed on any other site. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in Our acceptable use policy. Please note We cannot guarantee that the information will always remain in the same place.
Third party websites
We do not accept any liability or responsibility for any third party websites that can be accessed through the Website or for any loss or damage that may arise from your use of them. We do not endorse or approve the contents of any such site and these links are provided for your information only.
Uploading material to the Website
Whenever you make use of a feature that allows you to upload material to the Website or to associated Facebook pages, or to make contact with other users of the Website, you must comply with the content standards set out in Our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify Us for any breach of that warranty.
Any material you upload to the Website will be considered non-confidential and non-proprietary, and We have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Website of related Facebook page constitutes a violation of their intellectual property rights, or of their right to privacy./
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of the Website.
We have the right to remove any material or posting you make on the Website if, in Our opinion, such material does not comply with the content standards set out in our acceptable use policy.
If any provision of these Conditions of use or the Notice of copyright (see below) is found to be invalid by any court having competent jurisdiction, the invalidity of that provision shall not affect the validity of the remaining provisions which shall remain in full force and effect.
Our omission to exercise any right under these conditions of use or the notice of copyright shall not constitute a waiver of any such right unless expressly accepted by Us in writing.
These Conditions of use and the Notice of copyright and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
The user and Dog Friendly agree to submit any dispute (including any non-contractual dispute) arising out of or in connection with the use of the Website to the exclusive jurisdiction of the courts of England and Wales.
We may revise these Conditions of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes We have made, as they are binding on you.
Notice of Copyright/intellectual property rights
Except where expressly stated to the contrary, all intellectual property rights in the text, graphics, information, motifs, logos, designs and databases contained in this site including the domain names, organisation and layout of the site and the software used in relation to the site are owned respectively by Dog Friendly or its licensors.
Dog Friendly own a portfolio of registered and unregistered trademarks including but not limited to DogFriendly. You may not use any trademarks, service marks and/or other trade names belonging to Dog Friendly from time to time, without Dog Friendly's prior written consent (including without limitation the trademarks, all page headers, custom graphics and button icons on the site) including to imply endorsement by Dog Friendly of your website and/or goods and/or services or otherwise without our prior written consent.
All other trademarks referred to on the site are the trademarks of their respective owners and you will require their specific authorisation should you wish to use any of the trademarks.
You are welcome to copy excerpts of Our information for personal use and purposes of review, discussion, academic study and other legitimate pursuits. You do not need to seek permission for such fair use, although you should acknowledge the source.
However, all information on this site, all motifs, designs and logos are copyright © Dog Friendly, unless specifically stated otherwise. We will vigorously pursue any violation of Our copyright that seeks to exploit Our material for commercial gain or to misrepresent Our regulatory stance.
You should not modify the paper or digital copies of any materials you have printed off or downloaded in any way; and you do should not use any graphics, illustrations or photographs, separately from any accompanying text.
This permission may be revoked at any time by DogFriendly. Material displayed on the Website, in whole or in part, may not otherwise be copied, reproduced, republished or incorporated in any other work or publication, whether paper or electronic media or any other form, without Our prior written permission.
You may not reproduce or store any part of this site in any other website, document management system or electronic retrieval system (via screen-scraping or otherwise) without Our prior written permission.
You must not use any part of the materials on this site for commercial purposes without obtaining a licence to do so from Dog Friendly
In particular you must not:
- use this site and in particular any Dog Friendly databases as a source of material or contact data for any kind of marketing activity; or
- use any information on this Website and in particular from any of the databases to create, update, amend or verify your own or someone else's databases, records, directories, customer lists, mailing or prospecting lists to provide any kind of commercial information service.
We will vigorously pursue any violation of its intellectual property rights that seeks to exploit its material for commercial gain or to misrepresent its stance.
Any rights not expressly granted in this notice are reserved.
Acceptable use policy
This acceptable use policy sets out the terms between you and Dog Friendly under which you may access the website www.dogfriendly.co.uk (referred to in this acceptable use policy as the Website).
This acceptable use policy applies to all users of, and visitors to, the Website.
Your use of the Website means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement the Conditions of Use.
You may use the Website only for lawful purposes. You may not use the Website:
- in any way that breaches any applicable local, national or international law or regulation
- in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
- for the purpose of harming or attempting to harm minors in any way
- to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards
- to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
- to knowingly transmit any data, send or upload any material that contains viruses, trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
- not to reproduce, duplicate, copy or re-sell any part of the Website in contravention of the provisions of Our Conditions of use, or
- not to access without authority, interfere with, damage or disrupt any part of the Website, any equipment or network on which the Website is stored, any software used in the provision of the Website, or any equipment or network or software owned or used by any third party.
We may from time to time provide interactive services on the Website, including, without limitation:
- comment spaces and forums
- public profiles
- blogs, and
- any other forms of user-generated content.
We will do Our best to assess any possible risks for users from third parties when they use any interactive service provided on the Website, and We will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, We are under no obligation to oversee, monitor or moderate any interactive service We provide on the Website, and We expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of Our content standards, whether the service is moderated or not.
These content standards apply to any and all material which you contribute to the Website (contributions), and to any interactive services associated with them. You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.
- be accurate (where they state facts)
- be genuinely held (where they state opinions)
- comply with applicable law in the UK and in any country from which they are posted.
Contributions must not:
- contain any material which is defamatory of any person
- contain any material which is obscene, offensive, hateful or inflammatory
- promote sexually explicit material
- promote violence
- promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
- infringe any copyright, database right or trade mark of any other person
- be likely to deceive any person
- be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence
- promote any illegal activity
- be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety
- be likely to harass, upset, embarrass, alarm or annoy any other person
- be used to impersonate any person, or to misrepresent your identity or affiliation with any person
- give the impression that they emanate from the DogFriendly, if this is not the case.
Suspension and termination
We will determine, in Our discretion, whether there has been a breach of this acceptable use policy through your use of the Website. When a breach of this policy has occurred, We may take such action as We deem appropriate.
Failure to comply with this acceptable use policy constitutes a material breach of the Conditions of use upon which you are permitted to use the Website, and may result in our taking all or any of the following actions:
- immediate, temporary or permanent withdrawal of your right to use the Website
- immediate, temporary or permanent removal of any posting or material uploaded by you to the Website
- issue of a warning to you
- legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach
- further legal action against you, or
- disclosure of such information to law enforcement authorities as We reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and We may take any other action We reasonably deem appropriate.
Changes to the acceptable use policy
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes We make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on the Website.
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We have a team of DogFriendly scouts who research every venue, either by completing a telephone questionnaire or by visiting and testing it in person.
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