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Privacy and Cookies Policy Statement

For Subscribers, Members, Advertisers and visitors

Here's our Privacy Policy, to let you know what we plan to do with any personal information you give us.

Our privacy policy has been updated on 1st May to be in line with the General Data Protection Regulations (GDPR) Act 2018 that comes into force on 25th May 2018.

(amended in line with revisions to website 1st December 2018)

Subscribers to our e-newsletter/website

You can opt in to receive marketing e-mails from us as part of the Subscriber registration process or via an opt in pop up on a DogFriendly site or advertising on a third party site. By giving consent to marketing e-mails we will send you e-mails up to once a week including news, discounts and information on dog friendly services, places to stay and visit as well as dog friendly products. Your e-mail address and name details only will be passed to our current e-mail provider MailChimp. You can unsubscribe from e-mail by using the unsubscribe link in any of the e-mails you receive from us.

By becoming a Subscriber you are able to post reviews of dog friendly places on our website. You can also save your searches and create a wish list of dog friendly places. This data will be held on our website server and connected to the profile account of the user. The information stored can be deleted at the users request at any time by e-mailing info@dogfriendly.co.uk.

Please note before December 1st 2018 Registered Users/Subscribers were described as Guests.

Guest Members registered on our website before 1st December 2018.

When you became a Guest member you had access to our dog friendly search services for free. To allow you to access this contracted service we asked your consent to holding your details including your name, home address and e-mail to access the directory and find local dog friendly services. We stored the details you entered in a digital form, and once registered you were able to use our search facilities. You have the right to withdraw consent at any later time – just let us know.

If as part of the guest membership sign up you opted in to marketing communications via e-mail you will have consented to being subscribed to our e-newsletters. We will send you e-mails from time to time including news, discounts and information on dog friendly services, places to stay and visit as well as dog friendly products.

We will keep your details on file for no more than three years from the date you last used any of our services.

Club members, VIPs, Magazine Subscribers and customers of dogfriendlybooks.com

As a paying customer or member, we need personal information from you to help us to give you the best possible service. We are aware that this will be confidential in nature, and will ensure it is kept secure. This forms part of our contract with you, and our commitment to you as a valued customer. We will not ask for information from you that is not relevant to our provision of data services to you. We normally retain your information permanently, unless you tell us to discard it.

If you receive the paper version of our magazine we will at all times need to keep your delivery address on our systems. If you receive our e-magazine we will need to keep your email address on our systems at all times.

If you have opted in to marketing communications via e-mail as part of the customer registration process you will become subscribed to our e-newsletters (as above). We will send you e-mails from time to time including news, discounts and information on dog friendly services, places to stay and visit as well as dog friendly products.

We may send you information on dog friendly services, places to stay and visit as well as dog friendly products by post or contact you by phone. If you would prefer us not to do this please contact info@dogfriendly.co.uk advising us of your name and address.

By becoming a Club members, VIP or Magazine Subscriber you are able to post reviews of dog friendly places on our website server. You can also save your searches and create a wish list of dog friendly places. This data will be held on our server and connected to the profile account of the user. The information stored can be deleted at the users request at any time by e-mailing info@dogfriendly.co.uk.

Advertisers

Please be aware that the information you share with us for the purposes of promoting your dog-friendly business will of course be made available to any and all visitors to our website. We believe this is in both our and your legitimate interests. You can of course stop advertising with us at any time – just let us know.

By requesting advertising information from us you give us consent to receive information on ways that you may advertise with us via e-mail/phone/post/sms. We will send you e-mails from time including advertising rates, options and special offers. Your company, e-mail address and name details only will be passed to our current e-mail provider MailChimp. You can unsubscribe from e-mail by using the unsubscribe link in any of the e-mails you receive from us. We may phone or mail you about advertiser information. You can let us know you no longer wish to receive this information by e-mailing us at sales@dogfriendly.co.uk.

Using information for analysis

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the products and services we provide.

Cookies on our site

A cookie is a small text file which we transfer to your hard drive through your web browser when you visit our website or open certain emails. If cookies are active on our website, it enables our own system to recognise you when you visit our website again and improve our services to you. The information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org.

Third parties

We will not provide your names to any third parties except for analysis purposes without individual identification unless you have expressly consented for us to do so.

About Us

We have the largest database of dog friendly places to visit, eat and services.

We have a team of DogFriendly scouts who research every venue, either by completing a telephone questionnaire or by visiting and testing it in person.

Where We Are

Unit 4 Bramley Road
St Ives
Cambridgeshire
PE27 3WS
+44 (0)1480 570009