Positively Understanding Pooches Reviews

81 Reviews


Chloe Dando, October 2025

Our spaniel loves Jo and Nick. They genuinely care about every dog they work with and their focus is always dogs over profit. They offer free group walks and their advice is always effective and cruelty free


Maggie Love, October 2025

I moved here from Australia with my large, mixed breed, dog Tess. The journey rattled her brain! She’s also been attacked by other dogs since moving to the UK & when I was close to giving up, PUP entered our lives. Their patience, professionalism & complete understanding of Tessa’s challenges has literally saved her life.

Due to my recent health issues, both my dogs are regularly walked by the PUP angels. The team goes above & beyond: we are so grateful!


Louisa Vere, October 2025

The PUP team is simply amazing! They’ve been our dog’s behaviourist, walker, and sitter for years now, and we couldn’t be happier. Our rescue dog has gone from anxious and reactive to calm and confident. When we go away, our 3 dogs are cared for like family. We always get updates, photos, and videos — it’s such a comfort knowing he’s in such loving, professional hands. Truly a lifesaver!


Carole Bazzoni, October 2025

Their help with my difficult rescue dog has been immeasurable. I believe that had we not found them, we would have returned him as he was quite feral. 2 and a half years later he is wonderful. Still has issues and we are helping him with this at Jo and Nicks classes. I have learnt so much from them from the huge benefit of sniffy walks to teaching my dog how to be attentive.


Paula Thompson, October 2025

Jo, Nick and Lyn have been part of my dogs ‘family’ for five years and quite honestly they have become true friends. The knowledge they have and the love they show for all the animals they walk, work with their owners to train and pet sit is clear for anyone to see. They are all incredibly special people.


Philippa Boulton, October 2025

They have helped my foreign rescue (Chinese street dog) gain in confidence every time we join them for a walk or weekend away.


Kim Black, October 2025

They reallly are always positive and great with our pup. He loves his walks with them and has super developed his scent work skills. We feel very lucky to have them.


Lizzie Hopkins, October 2025

PUP Jo and Nick are just amazing. The love they have for the dogs is so warming. They have helped me so much with our anxious dog Honey and we look forward to our Monday sessions.


Sarah Payton, October 2025

PUP are simply wonderful. They go above and beyond for each dog in their care and have created a wonderful community for us owners too with free group walks and organised trips away, always with the needs of the dogs at the core of all they do. My dog adores all the members of the team, they just get him and I trust them unconditionally with his wellbeing.


Kenneth Green, October 2025

Amazing people, would always recommend to my friends and family - or random passing dog walkers!


Alex Barker, October 2025

Love PUP, so patient with our dog 💕


Carolyn Smith, October 2025

Jo and Nick offer so much more than training and behaviour support. They have created the most wonderful community and go above and beyond with all they do. There are walks, trips to the beach and camping holidays with Jo and Nick on hand to offer tips. After my dog had surgery and needed to use a stroller, Jo got in touch and organised a walk for dogs with wheels and those preferring a slow walk. PUPS always has the best interests of dogs at the heart of all that they do.


Bryony Game, October 2025

I voted for PUP because they are awesome highly knowledgeable dog behaviourists ⭐️⭐️⭐️⭐️⭐️


Sarah Lucas, October 2025

The whole team are great with our boys.


Rose Pearson, October 2025

PUP have been fantastic with our rescue.


Sarah Haselwood, October 2025

PUP are amazing - I wouldn’t trust anyone else with our rescue greyhounds.


Clare Woollon, October 2025

Jo and Nick are just incredible, and have helped us so much with our rescue dog Lupa. They are her favourite people and to say we couldn't have done it without them is no exaggeration. The very best people.


Matt White, October 2025

Just absolutely wonderful with our rescue hound always!


Rachel Whitcombe, October 2025

Jo and Nick have helped me so much with my excitable dog. I would highly recommend them 😊


Elizabeth Field, October 2025

Both Jo and Nick are amazing. Our dog Travis loves both of them and as a reactive dog the group walks we have been on with them have really changed his behaviour around other dogs. To say it has changed his life would not be overstating facts. He managed to have a run on the beach with a pack of dogs, something he has never been able to do before - we watched with tears in our eyes. I cannot recommend them highly enough.


Kayne Copland, October 2025

Great people, dog loves them, friendly, knowledgable, professional! A*


Nick Haselwood, October 2025

The only people I trust with my two challenging rescue dogs


Baileigh Farrer, October 2025

These people are absolutely amazing and the work they do with dogs is fantastic!!


Candice Harvey, October 2025

Very knowledgable and highly recommended!


Connor Southway, October 2025

Awesome service. Very friendly people.


Claire Grant, October 2025

Excellent training with my fox red lab who wasn’t responding to recall.


Katie Fox, October 2025

Amazing team of humans providing a safe environment and kind positive reinforcement training program from pups to foreign scared dogs. They have a great community spirit organising fabulous free group walks in amazing places and even an annual camp. Not only that all of the team are active volunteers for the charity search and scan and support doglost.co.uk really safe and reassuring environment for any dog or owner to be learning in. I have attended organised sent trailing courses at their fab secure site with my dog amazing loves. Thank you.


Jo Southway, October 2025

Loving every single dog as part of the family


John Haselwood, October 2025

Great rapport with the dogs. Wide range of services with their own training ground. They always walk dogs individually and employ very dog friendly training technique


Inez Findlay, October 2025

Very friendly and helpful love the group walks Jo puts on in a safe environment 🙏


Dee Henderson, October 2025

Such a high level of care and knowledge, I would highly recommend PUP to anyone wanting truly dog centred professionals.


Myfi Hall, October 2025

They provide such a safe and enriching environment for the dogs to play and explore in! I know my dog is happy and safe the whole time he is with them


Keira Southway, October 2025

Jo and nick are fab with the dogs


Penny Williamson, October 2025

An extremely fabulous service. PUP offer a wide range of services and support. My dog adores them and enjoys his social walks


Barbara Dale, October 2025

PUP are great. Our dogs love Nick and Jo. If PUP are ever able to help anyone, they will.


Janice Russell de Clifford, October 2025

Sympathetic & patient training. Loads of extra activities like free group walks during the year & also arranged holidays which builds confidence in handlers as well as the dogs


Sarah Denhart, October 2025

They are amazing at what they do and to top it off they are lovely humans too! 😊


Lenny Young, October 2025

My Bob has so much fun on the walks. I'm also reassured that should his reactive side show itself I'm near experts who can gently guide me of how to respond in ways that help him.

PUP isn't just there for the dogs, they're there for us to help us give our dogs the best as well.


Marleen van de Pol, October 2025

With all the dog walks and Mantrailing that Jo has organised it has helped my Nala to be calmer and be happier around other dogs. Highly recommend Jo and her team.


Jennifer Smith, October 2025

My rescue pup staffie Harry has been going to Pups since 5months old, their passion, love and knowledge of dogs is second to none, it is not just an hour, you belong to a community and can ask anything, anytime. They put on great free walk, help all dogs., don't judge dogs or their owners and do some amazing informational fun videos, honestly if their were more Pups there would definitely be so many more happy well adjusted dogs living their best lives, and thus happier owners too. They put on such variety of activities, example, their mantrailing, absolutely wonderful to see the world through your dogs eyes and learn from your dog by having a chance to observe,... Dogs are so much more than a walk around the block, and Pups are just the best at conveying this,... I have met other trainers, these are simply the best, 😊 from Harry the Staffie, 🐾 🐶


Claire Parker, October 2025

They are fantastic with my dog, very reliable, very kind and they love all the dogs they walk, and animals they look after as their own.


Carol Haselwood, October 2025

I can rely on them with total confidence to care for my dogs, who are both rescues. They adore Nick and Jo!


Amanda Wood-Woolley, October 2025

Jo is professional, friendly, extremely knowledgeable and gives all fogs and owners a positive experience.


Eleanor Legg, October 2025

Without PUP my mother would have loved her last months without a dog. They went above and beyond to help us all and our four legged family member got the best start in life too. They are patient with both the dogs and their families. We will be forever grateful to Jo and Nick.


Laura Mullins, October 2025

Working wonders with our pooch - super friendly, heaps of knowledge and always flexible around our home/work commitments.


Vita Hincks, October 2025

Positively Understanding Pooches (PUP) are so caring, patient and understanding of our 2 rescue dogs. They genuinely care for our dogs and us as a family and we are so grateful to have them supporting us


Samantha Turl, October 2025

Friendly, experienced, patient. Everything you would want from a dog behaviourist and trainer. Always know I can rely on their advice and support. Best part… the open to all/free Beach Dog Walks!


Chris Rood, October 2025

Jo and Nick are second to none with their knowledge, advice, understanding of dogs and owners needs. They are a great team and their care and expertise is unmatched.


Abbie Rood, October 2025

Jo & Nick have walked & dog-sat for our dogs for many years and have been fantastic!! We’ve also gone along to their dog friendly weekend getaways and social dog walks locally. Their knowledge and compassion is exceptional and we always recommend them!


Gill Knight, October 2025

Jo and Nick are not just lovely people they have and still do help us with any challenges we have with our young Labrador and there have been many !

We have worked with other trainers but PUPS is most definitely the best for us. They go above and beyond.

They reassure us and they clearly love their job and most importantly love our dog and he loves them.

I would not hesitate to recommend them to anyone .


Sue Jameson, October 2025

From troubled pooches to developing skills PUP are amazing. At their field they don’t just watch dogs play, they care and step in to avoid bad behaviour. I was so impressed by their set up. They are brilliant when we need a dog walker, again more than just walking but caring, playing and training. We have also started Mantrailing with PUP and it’s wonderful to see their instincts focused into something so positive. It’s got its serious side and we are all learning all the time. Jo and Nick are basically wonderful and we are so blessed to be part of their community. More than happy to recommend them and publicly thank them.


Ian Harvey, October 2025

Excellent understanding and evaluation of dogs needs. Highly recommend.


Kyle Cullen, October 2025

Great trainers. My dog loves them


Phoebe Tatum, October 2025

Pups have changed both my dog Travis's life and mine. He can now interact with dogs in a group, run free and play with them. Something he's never been able to do before and its all down to Nick and Jo and the confidence they've given us both. I just wish we had found them sooner!


Lisa Rigg, October 2025

What they don’t know about dogs isn’t worth knowing! They genuinely care about every single dog, they take the time to listen, observe and support. I recommend them to everyone who mentions they need some help with their fur baby!


Katie Fox, October 2025

The team at pup are marvellous humans. Great training ethics with a very safe environment for everyone’s precious dogs. Always my no1 recommendation for all types of struggles from puppy socialisation, recall to fear/guarding /distructive behaviour. Great facilities and good community leaders offering free group beach and woodland trail walks, camps, and hosting local dog shows!.

I’ve enjoyed the courses such as first aid and scent trail/tracking. The whole team are also dedicated charity SAS search and scan volunteers tirelessly dropping everything to assist lost and found pets.

Who would not trust such caring humans like these.


Peter Holt, October 2025

Reliable, friendly and very professional!


Zoe Fisher, October 2025

Jo and Nick are lovely people, very knowledgable and experienced, our dog needed some socialisation and he absolutely loves his weekly group session, he has really benefitted from it, communication is excellent, I know he’s in safe hands and I highly recommend PUP.


Lin Barton, October 2025

They are amazing!!! They have done wonders with my dog! They are patient working at the dogs pace. Nothing is too much for them!


Lauren Eason, October 2025

The service that Jo offers is a godsend for us. Our dog loves going on her social walks, has met so many new friends and we know she is so well looked after when we are not around!

Reliable, understanding and genuine! Highly recommended Jo & Nick. X


Katie Miluk, October 2025

Superb knowledge, friendly and fantastic with animals


Margot Woollon, August 2023

Very knowledgable and helpful, experts in understanding the dog’s point of view, useful and effective advice and great support.


clare race, August 2023

Patient, friendly and helpful


Sharon Belben, August 2023

Lovely people who have a genuine love of dogs


Louise Hickson, August 2023

Very patient with my very nervous rescue dog.


Rachael Trott, August 2023

Because they are amazing!!


Claire Collier, August 2023

They are amazing! Have been there for me whenever I have had an issue, thei training sessions have been effective and informative, groups and walks are great. My dog adores them!


Diane Richardson, August 2023

Jo and Nick do so much for our dog community and are excellent at what they do, with a true understanding of dogs and how to help them and their owners.


Kim Black, August 2023

They have an extraordinary understanding of dogs and have made a real difference with our rescue.


Abbie Rood, August 2023

Jo & Nick regularly walk my dogs & house sit for me, my dogs adore them & they are extremely knowledgeable.


Andy Norris, August 2023

Best trainer Ive worked with great help


Teri Ives, October 2021

Jo and Nick are very friendly and so knowledgeable and positive


Sarah Haselwood, October 2021

They are brilliant. Take all sorts of dogs, nothing is too much for them.


Carol Haselwood, October 2021

They have a genuine love for the dogs that come to them, and the dogs reciprocate this. They can turn a nervous, reactive dog into a loving confident member of the family. Nothing is too much trouble for PUP. Can’t recommend them highly enough.


Connor Southway, October 2021

They trained my dog extremely well helping with separation anxiety issues


Pete Chambers, October 2021

Fixed my mental pooch


Bryony Game, October 2021

They are the most knowledgeable and understanding trainer I’ve ever met. Friendly, kind, compassionate and dedicated to our lovely Pooches. 110% the best trainer EVER!!


Rachael Adey, October 2021

Jo and the team are doing an amazing job with my puppy. They are dedicated to helping everyone they meet


Keira Southway, October 2021

Because they work so hard


Abbie Rood, October 2021

The whole team at PUP are amazing and all my dogs adore them!!


Carrieann Ware, October 2021

The work they do is fantastic, has helped me loads with our dog, they are all about the animals